Fees & Policies

Scheduling

The therapy process begins with an initial intake evaluation lasting approximately 90 minutes. Following the intake, we will schedule our first therapy session. During our first few meetings, we will discuss your presenting issue(s) and your goals for therapy. Together we will come up with a personalized treatment plan, which will usually involve meeting for weekly 50-minute sessions, either in-person or via online therapy.

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Cancellation Policy

Once your appointment is scheduled, you will be expected to pay for the session unless you provide 24 hours advance notice of cancellation. ECC will allow one late cancellation per 12 months without a fee (less than 24 hours notice). More than one late cancellation per 12 months will result in a charge to your card on file (the charge will be equal to the amount of the session). Keep in mind, insurance will not reimburse you for missed sessions. Should you be unable to travel to the office for your session, you may also change your in-person session to online. Please notify your therapist of this change at least 60 minutes prior to your session time via phone or email.

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Private Pay

Many clients choose not to involve insurance companies in their mental health care because paying privately provides the highest degree of privacy, flexibility and control over your treatment. If you do not have insurance, or are choosing to not go through your insurance, you can pay out-of-pocket for therapy sessions. Please contact us for additional information regarding our fees.

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​If you are experiencing financial difficulties, but still need to attend therapy, we can help. Please contact our office and inquire about your options.

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Insurance

We are an out-of-network provider.

 

For out-of-network providers, payment is made by the client at the time of service. If you choose, insurance will then reimburse you a percentage of the session cost. Insurance providers typically reimburse 50-70% of session costs. Please check with your provider for rates of reimbursement, as they vary.

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If you have "out-of-network" coverage through a PPO, we can provide you with monthly receipts to submit to your insurance company for potential reimbursement. We also submit superbills to them on your behalf for more timely reimbursement. Payment will be due on the day of service. It is your responsibility to understand your insurance policy and rates of reimbursement.

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Our clients prefer a personalized higher level of service than is dictated by the tight restraints of in-network managed care. With us, you control your confidentiality and whether your information is released to your insurance. Insurance providers require a diagnosis for payment and keep records of treatment, which may not be beneficial to some of our clients based on their profession or other factors.

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